Terms and conditions

These terms govern your use of rou7e, operated by BLOGGERSPLACE LIMITED, company number
14106445, registered in England and Wales, trading as rou7e at rou7e.com.

By starting a shop you agree to them.

1. WHAT ROU7E IS
rou7e gives you a hosted online shop on your own address, so you can sell to your own
customers. We provide the software, the hosting and the tools. The business you run on it is
yours.

2. WHAT YOU PAY
R299 per month per shop, in South African Rand, taken by card. There is no setup fee, no
contract period and no cancellation fee. You may stop at any time and you are not charged
again. We do not refund part of a month already paid for.

3. YOUR MONEY IS YOURS AND WE NEVER HOLD IT
This is the most important clause here. You bring your own merchant account with your own
payment provider. Your customers pay YOU. rou7e never receives, holds, or passes on money
belonging to you or to your customers, and rou7e is not a payment service provider.

It follows that your agreement with your payment provider is yours alone. They approve you,
they set your fees, and they may decline or end that relationship for their own reasons. We
have no part in it and cannot influence it.

4. WHAT YOU ARE RESPONSIBLE FOR
Everything you sell and everything you tell your customers. That includes your prices, your
descriptions, your delivery promises, your refunds, and the lawfulness of what you sell.

We give every new shop a set of starter policy pages so you are not staring at blank boxes.
They are a starting point written in general terms. They become YOUR pages the moment your
shop exists, and it is your responsibility to read them and make them true for how you
actually trade.

5. WHAT WE ARE RESPONSIBLE FOR
Keeping the platform running and your data safe, and being honest with you when something
breaks. We aim for the service to be available at all times but we do not guarantee it, and we
are not liable for money you did not make while it was down.

6. YOUR DATA AND YOUR CUSTOMERS' DATA
Your shop's data belongs to you. We process it to run the platform for you and for nothing
else. We never sell it and we never use one shop's data for another's benefit. See our Privacy
policy.

If you stop using rou7e, ask us and we will give you your data. We keep what tax and accounting
law requires us to keep and delete the rest.

7. WHAT YOU MAY NOT DO
Sell anything unlawful. Use the platform to send unsolicited bulk messages. Attempt to reach
another tenant's data. Resell rou7e itself as if it were your own platform.

We may suspend a shop that does these things. Where we can, we tell you first and give you a
chance to fix it.

8. THE ASSISTANT
Your shop can be connected to an AI assistant using your own account with an AI provider. You
pay that provider directly; we never see or pay for your usage. The assistant can only do what
you have ticked on your permissions page, and it proposes actions which the platform then
carries out or refuses on its own rules — it is not given free rein over your shop.

9. CHANGING THESE TERMS
If we change them in a way that matters to you, we tell you before it takes effect. Continuing
to use rou7e after that is how you accept the change. If you would rather not, cancel — there
is nothing to unwind.

10. LAW
These terms are governed by the laws of England and Wales. If you are a South African business,
nothing here takes away rights you have under the Consumer Protection Act 68 of 2008 or the
Electronic Communications and Transactions Act 25 of 2002.

Questions about any of this: info@rou7e.com.